Shipping and Receiving

Lawrence Berkeley National Laboratory
Attn to: [Insert Your Name]
One Cyclotron Road
[Insert Your Building and Room, e.g. 069-0100] [Insert the LBNL PO# or “NO PO”]
Berkeley, CA 94720

If your item was purchased with lab funds, please add the LBNL PO# to the Address 2 line or the reference field. This helps the receiving department process your item without delays.

Additionally, if the item was sent free of charge, please write “NO PO” in those same sections to prevent any processing delays.

UPS –  https://www.ups.com/track?loc=en_US&requester=ST/                                   

 FedEX – https://www.fedex.com/en-us/tracking.html                                                             

DHL – https://www.dhl.com/us-en/home/tracking.html                                                                              

Amazon – https://track.amazon.com/                                                                              

USPS- https://tools.usps.com/

After the transportation department delivers your item to its final location, you will receive an email delivery confirmation.

If you have verified that your package was delivered to LBNL by the carrier (UPS, FedEx, etc.), you can track its internal progress at trackit.lbl.gov This system shows exactly which stage of processing your item is in across the Receiving and Transportation departments:

Received: The carrier has handed over the item, and it has been scanned into the system by an LBNL material handler.

Sort: The item has been processed and assigned to a specific customer and delivery location.

In Transit: A driver from the Transportation department has scanned the item onto their truck for delivery.

Delivered: The driver has successfully delivered the item to its final location.

RESEARCH PKG: Processing is paused due to missing information. If you see this status, please email receiving@lbl.gov  with your package details to help us resolve the issue.

If you would like a video tutorial on how to use trackit.lbl.gov, click the link below.Trackit Tutorial (coming soon).

Most packages arriving at LBNL are delivered to the recipient on the same day. However, items processed in the afternoon will be delivered the following business day.

If you need your item urgently, please email receiving@lbl.gov  with your LBNL PO# and or tracking number to request a pickup notification. Once notified, you can retrieve your package directly from Building 69.

Yes, direct pickup from Building 69 is the quickest way to receive processed items. However, please email receiving@lbl.gov  to request a pickup hold prior to your arrival. This ensures your package remains at the warehouse and is not loaded onto a Transportation truck for delivery.

Also, please note the exception for hazardous materials:

Standard Packages: Available for immediate pickup as soon as processing is complete.

Hazardous Material Shipments: These items cannot leave the receiving department until they are formally processed by the Central Chemical Receiving Facility (CCRF).

CCRF Bypasses: This compliance step can only be bypassed if receiving obtains explicit authorization from Environment, Health & Safety (EHS).

Many times, packages are received without the proper information to process and deliver the material to the correct recipient and location. Packages are placed in research, where they undergo the process of identifying the needed information, such as recipient name, or purchase order number.

Central Receiving serves as the primary intake hub for Lawrence Berkeley National Laboratory. Our function is governed by approved DOE, Procurement, Property Management, and Accounts Payable practices, covering three core areas:

Damage Inspection: We inspect all incoming packages for apparent damage and file necessary shipping exceptions immediately.

Intake & Tracking: We scan, record, and track all incoming shipments to ensure accurate chain-of-custody documentation.

Compliance Processing: We facilitate the official entry and formal acceptance of materials into LBNL in strict accordance with institutional and federal regulations.

Missing Documentation: If there is no exterior packing list and no LBNL PO# on the shipping label, we open the box to locate internal documentation and identify the payment method for processing.

Regulatory Compliance: We open packages containing items on the sensitive property list to apply required DOE tags.

For the fastest and most accurate assistance, please email us at receiving@lbl.gov

Why email is preferred:

Accuracy: It allows you to directly paste tracking numbers, PO#s, and delivery details.

Team Visibility: Your message goes directly to our supervisor and all material handlers, ensuring the right person resolves your issue quickly.

Email: receiving@lbl.gov

Phone: 510-486-4935 x1.

Central Receiving operates on the following schedule, Monday through Friday:

Receiving Hours: 7:00 AM – 3:30 PM

Inbound Delivery Cutoff: 2:30 PM

Please Note: Carriers and delivery drivers will not be permitted access to the lab docks after 2:30 PM to allow our team to finalize daily processing and administrative tasks.

A personal package is defined as any non-work-related item purchased with personal funds that will ultimately be removed from the laboratory property.

While receiving personal shipments is not strictly prohibited, it is highly discouraged due to the following operational impacts:

Privacy Risks: Packages lacking a visible LBNL purchase order number may be opened by material handlers attempting to identify procurement documentation and determine processing workflows.

Mandatory Pickup: Personal packages will not be distributed by the Transportation department. If a personal package is identified, you will receive an email notification to pick it up directly from Central Receiving.

Operational Capacity: Processing personal items adds unnecessary strain to our receiving and logistics workflows. Please use a home or external delivery address whenever possible.

Gifts and unsolicited gratuities are subject to the following handling procedures:

No Lab Distribution: Standard transportation resources cannot be used to deliver non-work-related or promotional gifts.

Mandatory Pickup: The recipient will receive an email notification and must pick up the item directly from the Central Receiving warehouse.

Disposal Policy: Unclaimed items left at the warehouse for too long will be formally disposed of or recycled.

The Laboratory uses several freight forwarders depending on time frame, destination, and special handling requirements.

For international shipments, the Laboratory utilizes a customs brokerage for both outgoing and incoming non-domestic freight. Chemicals may be shipped with proper documentation. LBNL Shipping is available to help prepare outgoing shipments and to provide cost effective solutions for all of your shipping needs.

When shipping items of high dollar value, consult Shipping for coverage options in case of loss or damage.

Please contact the EH&S Radiation Protection Group at x6228.