BUILDING MAINTENANCE SUPPORT
WORK ORDER REQUEST
Having building or facility issues?
Submit a work order below to report maintenance needs, request repairs, or schedule routine service for your workspace.
CONTACT MY FAM
Your “FAM” Facilities Area Manager is your Facilities point of contact for building maintenance issues and supports you on any ongoing work order requests.
CUSTOMER HOTLINE
If you cannot reach your (FAM) during regular business hours from Mon-Fri 7:00am – 3:30pm
email or call 510-486- 6374.
Facilities Service Guides
| Resource Link | Purpose and usage |
|---|---|
| Service Level Standards & Turnaround Times | Review what the Facilities service level standards are and understand our service turnaround timeline for work order requests. |
| Facilities Labor Charge Rates | This document provides the official hourly labor and overtime rates for LBNL Facilities personnel across various trades. Departments use these standard billing figures to estimate costs and budget for requested maintenance or facility projects. |
| Facilities Division Maintenance Projects Dashboard | The dashboard provides overview of all current fiscal year authorized maintenance projects. |
